SUPPORT
We're here to help you create amazing stories.
💬 GENERAL SUPPORT
Have a question, issue, or feedback about Mangai? We'd love to hear from you. Our team typically responds within 24 hours.
EMAIL US💰 SUBSCRIPTIONS & PURCHASES
Need help with your subscription, credits, or a purchase? Here are some quick solutions:
- Restore Purchases: Open the App > Settings > Restore.
- Cancel Subscription: Go to your iPhone Settings > Apple ID > Subscriptions > Mangai > Cancel.
- Request a Refund: Refunds are handled by Apple. Visit reportaproblem.apple.com.
🎨 STORY CREATION
Tips for creating great stories:
- Use clear, descriptive prompts for the best AI-generated results.
- Upload a high-quality photo for more accurate character creation.
- Each story page costs 10 credits. A 6-page story costs 60 credits.
- Story generation typically takes 1-3 minutes depending on page count.
🔒 ACCOUNT & DATA
Your privacy matters to us. If you need to:
- Delete your account: Contact us and we'll permanently delete all your data.
- Export your data: Request a copy of your personal data at any time.
- Privacy concerns: Read our Privacy Policy for full details.
© COPYRIGHT & IP COMPLAINTS
If you are a rights holder and believe that content on Mangai infringes your intellectual property (copyright, trademark, etc.), we take these matters seriously and will respond promptly.
- Please include: your identity, the protected work, the infringing content description, and a good faith statement.
- We aim to respond within 5 business days.
- See our Terms of Use (Section 7.3) for full details.
⚠️ REPORT A PROBLEM
Found a bug or experiencing a crash? Please include the following when reporting:
- Your device model and iOS version.
- A description of the issue and steps to reproduce it.
- Screenshots if possible.